5 Reasons Why You Should Choose Zitadel IAM

Florian Forster
Florian Forster

Founder and CEO

    Since its launch in May 2021, the Zitadel Identity and Access Management (IAM) Platform has served over 150 customers. We are honored by their continued confidence in our solution. As a company committed to continuous innovation, our primary focus remains delivering exceptional user experiences while expanding our platform's capabilities and features.

    1. Developer-first Multi-tenancy:

    Our users often face the challenging task of building and maintaining complex multi-tenant identity infrastructure. From customers standardizing authentication across development platforms with multi-tenant support to those requiring both internal and customer-facing authentication allowing clients to manage their own users, the pain points typically gravitate towards requiring a turnkey multi-tenant IAM platform that reduces development complexity while maintaining enterprise-grade security.

    Zitadel’s comprehensive feature set—including social login options, OIDC and SAML 2.0 support, custom logins, and an API-first approach—establishes our platform as a truly developer-first multi-tenant identity solution.

    💡 Read: The Complexities and Pitfalls of Multi-Tenant Identity and Access Management 💡 💡 Feature Highlight: Explore how Zitadel enables users to self-manage identity brokering and link multiple external identity providers to their identity 💡

    2. Cloud or Self-Hosted Deployment

    Before choosing Zitadel, our customers consistently expressed concerns about vendor lock-in, data control, and compliance requirements. Whether they needed control over identity infrastructure while maintaining security and compliance, or flexibility between self-hosted and cloud deployment options, the feedback was clear. We purposefully built the Zitadel platform as an enterprise-grade solution that offers freedom in deployment model selection.

    Customers who begin their Zitadel journey in the Cloud prefer:

    • A ready-to-do turnkey solution with a free tier and a true pay-as-you-go pricing
    • Global scalability without management complexity
    • Data-residency compliance capabilities

    Customers who choose the self-hosted path require:

    • Complete control over all components and data
    • The ability to run Zitadel in air-gapped or regulated environments
    • Flexibility in update deployment schedules

    💡 Read: SaaS vs. Self-Hosted: How to Choose the Right Deployment Option 💡

    3. Extensibility and Integrations

    The Zitadel Identity and Access Management platform is built for cloud-native deployments requiring multi-tenant solutions with seamless, turnkey integrations into existing infrastructure stacks. With our API-first philosophy, Zitadel offers extensive functionality through robust APIs. When creating projects, you can rely on Zitadel's APIs to handle the complex work of access and identity management.

    4. Committed to Community and Open Source

    With a strong dedication to the open source community and collaborative development, we founded Zitadel with one clear mission – to build an open source IAM platform tailored for the cloud era. Our commitment to open source means:

    • Building trust through transparency by providing access to our source code
    • Giving users the flexibility to customize and add features needed for their specific use cases
    • Incorporating feedback and input from the community to build the best possible solution
    • Creating a collaborative ecosystem where improvements benefit everyone
    • Ensuring long-term sustainability through community-driven development The project is actively maintained and developed by both the Zitadel team and our community. We welcome and appreciate all contributions as we continue to advance the platform.

    ⭐️ Become a stargazer: https://github.com/zitadel/zitadel ⭐️

    5. Accessible and Actionable Usage Metrics

    Security incidents are often detected too late. By the time an incident is identified, log files may be deleted or lack context. The Zitadel IAM platform provides a comprehensive built-in audit trail that tracks all changes over an unlimited period. This enables you to review any modifications to all your resources over extended timeframes, including changes to policies and settings, as well as user interactions such as login attempts, authenticator replacements, or profile data updates.

    Conclusion

    As we move through 2025, we want to thank you for your continued trust in Zitadel. As summarized in our end of year wrap-up blog post, our focus for 2025 centers on three key areas:

    • Creating a Seamless Onboarding Journey
    • Delivering Enterprise-Grade Performance and Scalability
    • Providing Proactive System Insights

    We are excited about making 2025 a successful year and I look forward to hearing your feedback. Please feel free to connect with us anytime through our Zitadel Discord Server or Bluesky, Linkedin, GitHub, or our website.

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