Pricing.

Security, performance and reliability – all available in different configurations

We believe that security features should not cost extra in an IAM. This is the reason why we offer unlimited users and do not charge extra for additional authentication options such as 2 factor and passwordless. We decided to charge for other things like customization, SLA and support in our ZITADEL Cloud. Sign up immediately to try it out or contact us to setup and operate a dedicated instance for you. Compare the plans below and if you need more help with your decision, read our blog post about Why should I upgrade my ZITADEL subscription?

ZITADELOutpost
CHF50/Month

Run small projects with little budget, yet get already access to support

Start now

Customize your login, edit your organization's policies, and get access to our support.

  • SLA99.50%
  • Supportbest effort, email
  • PrivatelabelingColors, Logos
  • Custom policiesLogin Provider, Password
  • Domain verificationincluded
  • Audit Log1 Month
  • ReportingUsers

All our tiers include unlimited IAM resources and all required security features. No compromise.

  • Unlimited Users
  • Unlimited Projects
  • Unlimited Applications
  • 24x7x365 Operations
  • Identity Brokering
  • OpenID Connect & OAuth
  • Second & Multifactor
  • Passwordless
  • APIs

Compare subscription plans

freeoutpoststarbasefortress
#Price per month

CHF

free
50
250
1000
#IAM Resources

User

Projects

Clients / Applications

#Operations

Operation

24x7
24x7
24x7
24x7

Monitoring & Break-fix

24x7
24x7
24x7
24x7

Availability

99.50%
99.90%
99.95%

Quality of Service

best effort
low
medium
high
#Support

Response Time (Sev 1)

n/a
4h
1h

eMail Support

n/a

Chat Support

n/a

Phone Support

n/a
#Audit

Audit Log Retention

1 Week
1 Month
7 Months
13 Months
#Domain

Custom Issuer

n/a
n/a
n/a
n/a

Verification

#User Management

User self registration

User self service

Dashboard

#Access Management

Role Based (RBAC)

Delegated Management

Management roles

#Identity Brokering

Consolidation of identities

#Authentication

Federation

Username and Password

Machine to Machine (JWT Profile)

Passwordless (FIDO2)

#Multifactor (MFA)

One-time password (OTP)

Universal 2nd Factor (U2F)

#Authentication and Authorisation Protocols

OpenID Connect 1.0 (OP)

OAuth 2.0 (OP)

#Federation Protocols

OpenID Connect 1.0 (RP)

OAuth 2.0 (RP)

#Token Support

Opaque Access Token

JWT Access Token

JWT ID Token

#Security

DDOS Protection

DNS Protection

Strict TLS Settings

DNSSEC

Web Application Firewall (WAF)

#Integration

Authentication API

Management API

Assets API

Administration API

n/a
n/a
n/a
n/a

Outgoing Webhook Trigger

#Reporting

User Activity

Project Activity

Federation Activity

#Privatelabeling

Colors and Logo

Custom Message Texts

Custom Interface Texts

ZITADEL Watermark

default (active)
default (active)
default (active)
custom

Custom registration fields

User metadata

#Custom Policies

Login with Username and Password allowed

default (active)
default (active)
custom
custom

Self Registration allowed

default (active)
default (active)
custom
custom

Identity Provider allowed

default (active)
custom
custom
custom

Custom Identity Providers

Password complexity

default (active)
custom
custom
custom

Multifactor (MFA)

default (active)
default (active)
custom
custom

Passwordless

default (active)
default (active)
default (active)
custom

User lockout

default (inactive)
default (inactive)
default (inactive)
custom
#High availability configuration

Multi-Zone HA

Geographic HA

Multi-Provider HA

#Update and backup schedule

Update flexibility

n/a
n/a
n/a
n/a

Backup flexibility

n/a
n/a
n/a
n/a
#Upcoming features

SAML 2.0 Service Provider

SAML 2.0 Identity Provider

Custom SMTP Server

LDAP / AD IDP Support

LDAP Server Support

SMS-TAN with our Provider

SMS-TAN with own Provider

SCIM 2.0 Client

SCIM 2.0 Server

Event Archive Export

FIDO2 Attestation Support

Please refer to our Terms of Service and the Service descriptions in our documentation for further details.

Cells marked with 'n/a' mean that this feature, service, or guarantee is not applicable for this subscription plan. Some features can be customized in the Console, such features are indicated with 'custom' but may be locked to default settings ('default (active)') for certain subscription plans. Some features are already planned on our roadmap and scheduled for release soon. Other features are envisaged for the future, but not yet on our roadmap. We invite you to participate in the discussion or upvote the idea to show us that you might be interested in this feature or addition to ZITADEL.

Commercial Support Services

We understand that some customers require only technical support for self-hosted instances. We offer customized support services for customers. Moreover, we offer scalable support services for resellers of ZITADEL. We kindly ask you to get in touch with us to discuss your requirements.

Feature Development Requests

Shaping of the roadmap and prioritization of features is done by CAOS. Customers are welcome to give feedback to the prioritization and contribute to the Open Source version to accelerate development of required features.

When customers can’t contribute to the Open Source version of ZITADEL, but want to accelerate development, CAOS may develop the feature on request, under the following conditions:

  • All IP of the features remains with CAOS and may be published under an Open Source license
  • Customer pays 50% of development costs for prioritization of a feature that is already on the roadmap
  • Customer pays 100% of development costs for features not on the roadmap, or when a defined deadline for the general availability of the feature must be met
  • Terms of an engineering request apply with prior written agreement on the effort and timeline