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Third party sub-processors for ZITADEL

Last updated on November 15, 2023

In order to achieve the best possible transparency we publish which sub-processors and services we use to provide ZITADEL and related services. The table shows what activity each entity performs. More information about each activity is provided directly below. This explains the limited processing of customer data the entity is authorized to perform.

We regularly audit all data processing agreements that we have with our sub-processors to guarantee that they adhere to the same level of privacy as ours to protect your personal data.

The following table indicates which sub-processors have access to end-user data. We try to minimize the number of sub-processors that handle end-user data on our behalf to reduce any vendor related risks. Some providers are used by default, but you can opt-out of the default provide and replace the sub-processor by a provider of your choice.

Entity namePurposeEnd-user dataHosting locationCountry of registration
Agolia SASDocumentation search engine (
Bexio AGCustomer management, payment processNoSwitzerlandSwitzerland
Datadog, Inc.Infrastructure monitoring, log analytics, and alertingYes (logs)EUUSA
Discord Netherlands BVCommunity chat (
Github, Inc.Source code management, code scanning, dependency management, security advisory, issue management, continuous integrationNoUSAUSA
Google LLCCloud infrastructure provider (Google Cloud), business applications and collaboration (Workspace), Data warehouse services, Content delivery network, DDoS and bot preventionYesRegion designated by Customer, United StatesUSA
HubSpot Inc.Customer and sales management, Marketing automation, Support requestsNoEUUSA
Mailjet SASMarketing automationNoEUFrance
Mohlmann Solutions SRLGlobal payrollNon/aRomania
Plausible Insights OÜPrivacy-friendly web analyticsNoGermanyEstonia
Postmark (AC PM LLC)Transactional mails, if no customer owned SMTP service is configuredYes (opt-out)USAUSA
Remote Europe Holding, B.V.Global payrollNon/aNetherlands
StatuspalZITADEL Cloud service status announcementsNoUSAGermany
Stripe Payments Europe, Ltd.Subscription management, payment processNoUSAUSA
Twillio Inc.Messaging platform for SMSYes (opt-out)USAUSA
Vercel, Inc.Website hostingNoUSAUSA