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We describe our support services and information required in more detail in our legal section. Beware that not all features may be supported by your subscription and consult the support states.


We always recommend first having a look at our documentation, discord chat and GitHub repository

Customer Portal General Support

Support Request

Create a new support request with the following information:

  • Subject
  • Message
  • Affected instance

This form will generate a prefilled E-Mail you can send directly to our support address.

Customer Portal Support